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Web 2.0 changes the usage pattern of the Internet! How can your company adopt it to communicate with your prospective and current clients?

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Ask us how we can create and manage a blog for your top executives.

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OpenTech Media, Inc. develops and maintains a community portal for a Fortune 100 company. Ask us for more details.
 
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OpenTech Media - Services
Services Overview

OpenTech Media ServicesThe key contributors to the success of any marketing program are the Service which applies technology and the right methodology & process to achieve the business goals of the Marketing Program. OpenTech Media’s management has, over the last 15 years worked with a range of companies from the Big Blue to small start-ups and understand the nuances of running extremely small targeted programs to million dollar programs spanning across the enterprise. 

We believe that three things have helped us provide quality services:

  • Our ability to understand you – your business goals, your audience, your key success parameters stated and otherwise and even your limitations.
  • Our ability to help our clients think things through. Asking tough questions which sometimes get forgotten or are in the blind spot.
  • Process driven execution. Thinking of the whole lifecycle and then applying the process we have fine-tuned over years to your projects.
 
Marketing strategy consulting services

Marketing strategy consulting consists of many elements.  Working with the clients to create an overall goals and objectives document with success parameters, audience analysis and segmentation, positioning and key messaging, creating a unified messaging strategy with the correct vehicles for the message delivery with the most optimal media mix,  measurement strategy and reporting mechanism to measure the ROI.

Most of our clients know their products and are good marketers themselves. They know what they want out of a marketing program but might not know the exact dynamics of reaching there.  Or some have a rough idea of the direction they want to go in and need help is defining the program itself. And even when the program is well defined, it helps to have another expert take a look at your assumptions and question them. More than once we have started with a strategy doc created by the client and at the end of the strategy creation period, ended up with a completely different one.

Typical deliverable in this service is a strategy document also referred to commonly as the marketing requirement document.

 
Marketing planning and implementation services

Strategy helps you determine the what, why, who and how of the program. Planning typically deals with what exactly, when and where. From the strategy doc will emerge a tactical plan on what is required for the program.  We break down the overall plan into major tracks like content development, web development, media development / production, email campaigns, reporting, etc. Each track has its own life cycles and milestones starting from a detailed requirement analysis document to final testing and delivery. This results in creation of a detailed project plan for all the tracks.

Opentech uses online project management tools to create, edit and manage the projects. Each customer gets an online account to monitor the progress of the project. All project related documents are stored in a central repository in this tool. Issues are discussed, managed and resolution posted on this portal which also includes a bug reporting mechanism.
 
Content development / writing services

To take the key messages in the strategy doc and convert into well written scripts need very specific writing skills.  Based on the objective of the program, whom it is reaching out to and also the culture of the client company, we define the tone of the content. Sometimes scripts need to be written for a fast paced web clips and at other times, we need to write matter of fact content for loyalty programs. From visual storyboard to just talking points for top executives, to ghost writing business blogs for senor executives and technical blogs for product managers, Opentech Media can handle a variety of writing projects.

Our strength lies in working with different types on writers, marketing script writers, technical writers, technical journalists and business journalists.

 
Web / Microsite development services

Research has shown that technology based marketing programs (like online marketing, email marketing, banner promotions, telemarketing, etc.) experience far higher enquiry rates if they link directly to either a dedicated Splash Page or microsite, when compared to those that link only to an organisation's homepage. A good microsite is message focused with a single, narrow and a well understood purpose. Simple navigation, objective driven features and utilities with calls to action solicit potential clients to take the desired action – whether it is to make contact, register and download white paper, view the webinar, listen to the podcast or take part in a discussion forum.

Opentech Media can develop microsites which can be based on content management system, which is scalable and enables addition of user driven features in a modular manner.
 
Creative services

There was a time when creative only meant flashy or pretty visuals. Today’s creative folks not only have to create visual look and feel which will appeal to their audience but also make sure that the end product is highly usable. Our creative designers understand the impact of various eyeball tracking studies for different media types. They understand user behavior and create look and feel which makes it intuitive for the targeted users.

Just like our writing projects, we define a tone for the visuals by creating a visual guide. Our designers start out by asking the client a few questions, understanding the audience and then creating a few samples which they feel will be suitable for the targeted audience, test the client appetite and their likes and dislikes, and then freeze on the visual guide.

 
Media Services

Most online projects now-a-days make use of either audio or video as a part of the media mix. Executive communication programs, on-demand webinars, web clips, and other new-media based programs make extensive use of audio and or video elements. Opentech Media offers services to direct, record, edit and convert audio / video content.

From onsite audio recording using professional equipment to elaborate multi camera shoot involving a mix of actors and client personnel against green screens, we have managed a number of media projects. Post-production is done using state of the art software and hardware tools. The media is finally converted in to target format for online delivery.
 
Production Services

Some of the marketing programs call for a well- produced flash clip. Or a fast moving video clip with animation overlays. Or sometimes a video stream simply needs to be synchronized with a slide deck. For conference sessions, the presenters slide deck can be synchronized with the audio and also a transcript of the same in a Flash player. Opentech Media offers these and many other media production services.

From Flash production and video editing to image editing and montage creations, Opentech has the expertise to create visually appropriate content elements.

 
Conference archiving Service

A specialized offering of media services catering to workshops, seminars and conferences, Opentech Media can record all sessions in multi day, multi location, concurrent halls conferences. These sessions can be recorded in audio only format or can be in different types of video formats where the video stream can be from a video camera or a converter which captures only the presenters screen.

This content can be finally re-purposed in streaming formats or in Flash and delivered via a CDN.